Privacy Policy

1. Data controller

The controller of the personal data collected through this website is Grid, an independent professional project. For any privacy-related query, you can write to platform@thegrid-ai.com.

2. What data we may process

We may process the data voluntarily provided by the user, such as name, email address, phone number, company, company URL, message, time zone, and, where applicable, the selected appointment date and time.

3. Why we use the data

The data is used to respond to information requests, manage appointments or demos, maintain communication with the user, and improve the service provided.

4. Legal basis

The main legal basis is the user's consent when submitting a form or contacting Grid. In some cases, the adoption of pre-contractual measures requested by the user may also apply.

5. Providers and recipients

Grid uses technology providers necessary for the operation of the website and the management of requests, such as hosting, automation, email, calendar, or video call services. These providers process data only to the extent necessary to provide their services.

Appointment automation runs on infrastructure located in the European Union and records only the information necessary to manage booked dates and time slots.

6. Data retention

Data will be kept for as long as necessary to handle the request, maintain the relationship with the user, and comply with applicable legal obligations. The internal availability table is used only to manage dates and time slots, not as a CRM or commercial database.

7. User rights

Users may request access, rectification, erasure, objection, restriction of processing, and portability of their data by writing to platform@thegrid-ai.com. They may also file a complaint with the competent supervisory authority if they believe that the processing does not comply with regulations.

8. Cookies and similar technologies

This website uses necessary technologies to remember the user’s cookie consent preference and, if the user accepts, Google Analytics 4 and Google consent signals for analytics and advertising measurement. Detailed information is available in the Cookie Policy.

9. External resources

The website may rely on external technical services to manage forms, send communications, or create meetings. It may also use Google services for analytics measurement, advertising measurement, and ad personalization only if the user gives consent.

10. Updates

This policy may be modified to reflect legal or technical changes, or changes in how data is processed.

Last updated: April 15, 2026.